PARTS4U MEMBERSHIP TERMS AND CONDITIONS

Membership to PARTS4U is subject to the following terms and conditions (“Terms”)

The agreement for membership of the PARTS4U is made between you (the “Member”); and Volvo Group UK Limited, trading as “Renault Trucks UK”, a company registered in England and Wales under company number 2190944 and with our registered office at Wedgnock Lane, Warwick CV34 5YA (“RTUK” or “we”).

RTUK reserves the right, at its sole discretion, to refuse any person from becoming a Member. If you refuse to accept this Agreement, you will be unable to order a PARTS4U membership card, or become a Member. By applying to join PARTS4U, you agree to be bound by these Terms.

1. Service Description: PARTS4U is a membership club provided by RTUK to the Member to provide exclusive benefits and discounts on selected genuine, approved Renault Truck parts.
2. Eligibility and Registration: PARTS4U is open to businesses and individuals. Applications to join PARTS4U must be submitted online at: www.rtparts4u.co.uk or by post by completing the application form and posting it to Freepost RTKE-YSYT-YCJK, Renault Trucks UK, Wedgnock Industrial Estate, Warwick CV34 5YA. You must inform RTUK immediately of any changes to your correspondence address by emailing rtparts4u@renault-trucks.com.
3. Commencement of membership: Upon acceptance of your registration by RTUK, your membership will commence. We will send you a membership card within 30 days of acceptance of your registration.
4. Ownership of products: Ownership of the membership card and any vouchers is retained at all times by RTUK.
5. Accessing benefits or discounts: As a member you are granted access to exclusive benefits and discounts on selected genuine, approved Renault Truck parts. Your discount and benefits can only be used in the Renault Trucks authorised network within the United Kingdom. Your membership card must be presented to receive the benefit or discount. If requested, you must also produce proof of identity. Additional terms and conditions may apply for certain discounts and benefits.
6. Membership term and cancellation: PARTS4U is an on-going membership club. When you become a Member, your membership will continue until cancelled. You can cancel your membership at any time by emailing rtparts4u@renault-trucks.com. RTUK may cancel your membership at any time if: (a) no purchases have been recorded against your PARTS4U account for a consecutive 12 month period; (b) where incorrect or fraudulent information is provided; (c) where your nominated dealer is no longer part of the Renault Trucks authorised network in the United Kingdom and you have not selected a replacement dealer within the required timeframe; or (d) RTUK discontinues PARTS4U. Unless requested otherwise by RTUK, you must return your membership card to RTUK within 7 days of cancellation of your membership.
7. Notices: We will alert you to revisions to these Terms, either on our website, email communication or by writing to you ("notice"). RTUK is not liable for non-receipt of any notice. In proving any notice has been served by us it will be sufficient to prove that we addressed it and sent it to the address provided by you. In accordance with section 2 you must inform us of any changes to your details.
8. Lost membership cards: We will assume that you have received your membership card within 30 days of acceptance of your registration. If you do not receive your membership card within 30 days you must inform us. If you report your membership card as lost after 30 days we will issue you a replacement membership card. We reserve the right to charge an administration fee for all replacement cards.
9. Limitation of Liability: RTUK will not be liable to the Member for: (a) any loss of revenue; or (b) any loss of profit; or (c) any loss of contract; or (d) any loss of savings or anticipated savings; or (e)any loss of goodwill or reputation; or (f) any indirect or consequential loss, arising under or in connection with this Agreement. Nothing in this clause in any way limits or excludes RTUK’s liability to you for negligence causing death or personal injury or for fraudulent misrepresentation or for anything that may not legally be excluded or limited.
10. Changes: On occasions we will remove or amend offers or promotions from PARTS4U. We endeavour to replace them with similar offers but we shall have no liability for any such withdrawals or changes in terms or availability.
11. Waiver: If we fail, at any time during the term of the Agreement, to insist upon strict performance of any of your obligations under the Agreement or any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Agreement, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with section 7 above.
12. Severability: If any of this Agreement or any provisions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
13. Entire Agreement: These Terms and any other terms and conditions expressly referred to within these Terms constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations and previous arrangement, if any, between us. You agree that you have not relied on any representation or warranty (whether made innocently or negligently) that is not set out in these Terms or the documents referred to in them.
14. Law and jurisdiction: These Terms and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) will be governed by English law and will be subject to the exclusive jurisdiction of the courts of England and Wales.

Your personal information

This notice provides information about the processing of your personal data by the Volvo Group.

Identity and contact details of the controller and group privacy officer

RTUK is a member of the Volvo Group. Volvo Lastvagnar AB, Volvo Bussar Aktiebolag, Volvo Construction Equipment Aktiebolag, AB Volvo Penta, Renault Trucks Defense, Renault Trucks SAS, Volvo Financial Services Aktiebolag, WirelessCar Sweden AB and AB Volvo (jointly referred to as “VOLVO”), as controllers of personal data, are responsible for the processing of personal data that relate to you under applicable data protection laws and regulations.

If you have questions regarding the processing of your personal data, please contact VOLVO’s group privacy officer at gpo.office@volvo.com or by post or phone at:

AB Volvo, Att: Group Privacy Office, Dept AA14100, VGHQ, SE-405 08 Göteborg, Sweden

+46 (0)31 66 00 00

What categories of personal data will we process: we will process the following categories of personal data submitted as part of your application: name, address, phone number and email address.

Legal basis and purposes of the processing: we will process your personal data on the basis that it is necessary to do so for the performance of the membership contract to which you the Member are a party and/or necessary in order to review your application take steps at your request prior to entering into the membership contract.

VOLVO will process your personal data for the following purposes:

For applicants:

• we will review personal data submitted as part of your application and we will contact you by email or telephone regarding your application.

For members:

• we will contact you by email and post with details of PARTS4U promotions and discounts from time to time; and
• we will contact you by telephone or email in respect of the general administration of PARTS4U.

How will we share your personal data? Will your personal data be transferred outside EU/EEA? We will normally not share your personal data with anyone outside of the Volvo Group, unless required by law or regulation. However, we may, if necessary to fulfill the purpose for processing the personal data, share your personal data with other Volvo Group companies, including a company outside of the European Union or the European Economic Area EU/EEA. We may also, if necessary to fulfill the purpose for processing the personal data, share your personal data with third party companies and suppliers including companies and suppliers outside the EU/EEA.

We will secure that appropriate safeguards are in place which provide adequate levels of protection of your personal data as required by applicable data protection laws. For example, this may include the use of intercompany or external data processing agreements based on EU approved Standard Contractual Clauses or EU-US Privacy Shield or such other mechanisms as have been recognized or approved by the relevant authorities from time to time. If you have questions about the transfer, please contact VOLVO’s data protection officer.

For how long will we keep your personal data? We will hold your personal data for one (1) year after cancellation of your membership of PARTS4U.

Your data protection rights: You have the right to request from VOLVO information about the personal data processed about VOLVO and access to such personal data. You also have a right to request rectification of your personal data if this is incorrect and request erasure of your personal data. Further, you have a right to request restriction of the processing of your personal data meaning that you request VOLVO to limit its processing of your personal data under certain circumstances. There is also a right for you to object to the processing based on legitimate interest or processing for direct marketing. You have as well the right to data portability (transfer of your personal data to another controller) if VOLVO’s processing of your personal data is based on consent or contractual obligation and is automated.

You also have the right to lodge any complaints you may have regarding VOLVO’s processing of your personal data to a supervisory authority. For more information about these rights and how to exercise them, please contact the VOLVO data protection officer.

More information about Data Subject Rights.